Website was not hacked, says IRCTC


The Indian Railway Catering and Tourism Corp (IRCTC) ruled out the fact that its website had been hacked. . “IRCTC website was not hacked and is functioning properly. The passengers are also able to book tickets through the website,” told Sandip Dutta, IRCTC public relations officer. The site is visited by around 22 lakh people a day and around 5 to 6 lakh railway tickets are sold daily on the website. The website is said to have three crore active registered users.

A statement issued by IRCTC stated that, “The committee in its preliminary report has not found any indication of breach of security in any of the databases of the e-ticketing system. Further investigations by the committee is in progress and once the purported leaked data is made available, checks will be conducted.”

“Email and mobile numbers have to be shared with service providers for providing catering services, cab services, hotel bookings, SMS services. Till now, leakage of data through none of the service providers of IRCTC has been established,” the statement added.

It said the security of e-ticketing system was ensured through regular audits by the Directorate of Department of Electronics and IT. “Security audit of e-ticketing system is undertaken bi-annually and all sensitive data like passwords are stored in encrypted form. In addition to this, 24×7 monitoring of the system is done throughout the year by experts.”